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Information and links in this thread may no longer be available or relevant. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Didn't find what you were looking for? Ask the community. Although I am outlining the steps for you below, please follow the document as each solution has steps to perform and each step listed has specific details included in the document for the best results. The printer might report a paper jam even when there is no jammed paper. Thanks for joining the HP Support Forums community! Here you can find solutions, suggestions and access to helping hands! Paper jams can be real or false. There is no paper in my printer and has not been for months. Went to the store, came home to replace ink cartridge and got a paperjam error. By using this site, you accept the Terms of Use and Rules of Participation.I was using my printer this morning, ran out of ink.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Tags: Officejet Pro Be alert for scammers posting fake support phone numbers on the community. Product: OfficeJet Pro Hope this helps someone! Tags 1. Simply ask a new question if you would like to start the discussion again.Īll forum topics Previous Topic Next Topic. It has been a while since anyone has replied. Didn't find what you were looking for? Ask the community or Ask the Virtual Agent.Īuto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I then plugged it in, and all was OK! The rest of the setup went smoothly. This time a got an error msg telling the duplex unit was missing. I removed the duplex unit from the back and left it out when I plugged the OfficeJet back in and turned it on. But I just turned the damned thing on for the very first time! I hadn't yet put paper in it, so how could there be a paper jam?! But I followed the directions, several times, to no avail. I wanted to share the solution I had for a problem that arose when setting up a newly purchased OfficeJet When I first turned the on, it told me it there was a paper jam and what to do about it.
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